TERMS AND CONDITIONS

These terms and conditions (the "Terms and Conditions") govern the use of thecuriouswolf.co.uk (the "Site"). This Site is owned and operated by The Curious Wolf.

This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES.

PLEASE READ IT CAREFULLY.

Intellectual Property

All content published and made available on our Site is the property of The Curious Wolf and the Site's creators. This includes, but is not limited to images, text,

logos, documents, downloadable files and anything that contributes to the composition of our Site.

Acceptable Use

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

Harass or mistreat other users of our Site;

Violate the rights of other users of our Site;

Violate the intellectual property rights of the Site owners or any third party to the Site;

Hack into the account of another user of the Site;

Act in any way that could be considered fraudulent;

or Post any material that may be deemed inappropriate or offensive.

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate

your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

Accounts

When you create an account on our Site, you agree to the following:

You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account;

and All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Goods And Services

These Terms and Conditions govern the sale of goods and services available on our Site.
We are under a legal duty to supply goods that match the description of the good(s) you order on our Site.

The services will be paid for in full when the services are ordered, unless otherwise agreed in writing.

These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as

being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally

bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and

services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment,

we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Third Party Goods and Services

Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

Payments

We accept the following payment methods on our Site:

Credit Card;

Debit Card

Paypal

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use.

By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Right to Cancel and Receive Reimbursement

If you are a customer living in the United Kingdom or the Eurpoean Union you have the right to cancel your contract to purchase goods and services from us

within 14 days without giving notice. The cancellation period:

Will end 14 days from the date of purchase when you purchased digital content that was not supplied on a tangible medium.

To exercise your right to cancel you must inform us of your decision to cancel within the cancellation period. To cancel, contact us by email at [email protected] or by post to 42 Bridgend, Stewarton, KA3 5BF

The right to cancel does not apply to:

Custom or personalised services or Free trial periods.

If you requested the performance of services begin during the cancellation period, you are required to pay us an amount which is in proportion to what

has been performed until you have communicated to us your decision to cancel this contract. We will reimburse to you any amount you have paid above

this proportionate payment.

If you provide express consent to the supply of digital content during the cancellation period and acknowledge that your right to cancel the contract is lost by

the supply of digital content during the cancellation period, you will no longer have a right to cancel the contract.

We will make the reimbursement using the same form of payment as you used for the initial purchase unless you have expressly agreed otherwise.

You will not incur any fees because of the reimbursement.

This right to cancel and to reimbursement is not affected by any return or refund policy we may have.

Refunds for Services:

We provide refunds for services sold on our Site as follows:

Customers will be fully refunded if they cancel their service order within 14 days unless the service has already commenced.

Consumer Protection Law

Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded,

these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory

provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Links to Other Websites

Our Site may contain links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any

third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites

before using these sites.

Limitation of Liability

The Curious Wolf and our directors and employees will not be liable for any actions, claims, losses, damages, liabilities and expenses including

legal fees from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless The Curious Wolf and our directors and employees from any actions, claims,

losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the Country of Scotland

Dispute Resolution

Subject to any exceptions specified in these Terms and Conditions, if you and The Curious Wolf are unable to resolve any dispute through informal discussion,

then you and The Curious Wolf agree to submit the issue first before a non-binding mediator and to an arbitrator in the event that mediation fails.

The decision of the arbitrator will be final and binding. Any mediator or arbitrator must be a neutral party acceptable to both you and The Curious Wolf.

Notwithstanding any other provision in these Terms and Conditions, you and The Curious Wolf agree that you both retain the right to bring an action in small claims

court and to bring an action for injunctive relief or intellectual property infringement.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate

our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:
[email protected]

42 Bridgend, Stewarton, KA3 5BF

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COPYRIGHT 2024. THE CURIOUS WOLF | PRIVACY POLICY | TERMS OF USE | THEME BY EASY PEASY BUSINESS

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COPYRIGHT 2024. THE CURIOUS WOLF | PRIVACY POLICY | TERMS OF USE | THEME BY EASY PEASY BUSINESS